We are looking for a Retail Sales Representative to provide excellent customer service and meet sales target for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Duties & Responsibilities
- Assist in daily sales operation, stock management, and other duties as assigned;
- Greet and direct customers
- Provide accurate product information to the customer (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Maintaining outstanding store condition and visual merchandising standards
- Establish, develop and maintain positive business and customer relationships
- Ensuring high levels of customer satisfaction through excellent sales service
- Coordinate sales efforts with team members
- Keep up to date with product information
- Help management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Knowledge, Skills & Abilities Required
- Proven work experience as a sales representative in Computer/Mobile retail stores or similar businesses.
- Excellent selling, communication, and negotiation skills
- Proactive, customer-oriented, and good team player
- Good interpersonal skills and communication skills
- Mature, patient, with good manners and disciplines
- Reliable, consistent attendance and good punctuality.
- Basic computer knowledge and skills.
- Excellent knowledge of Microsoft Office would be a plus point.
- Candidates with Two Wheel Vehicle License will be given a priority.